ISP field sales from serviceable passings to installed customers.

Separate planned build areas, completed construction, ready-for-sale addresses, and addresses that can receive an installation appointment. A funding award, map pin, or neighborhood announcement is a planning input; the provider's current qualification source decides whether a household can order. Agree who updates the field team when an address or offer changes.

Apartment buildings, HOAs, and managed communities need a defined audience and property-access process. Record the authorized contact, individual-resident versus bulk-service offer, approved materials, appointment process, installation constraints, and customer-support owner. A territory assignment by itself does not establish permission to canvass a property.

Keep submitted orders, provider-accepted orders, scheduled installations, completed installations, activations, and cancellations separate. Each record needs the provider reference, next action, responsible owner, and reason when it leaves the expected path. Review whether fallout comes from qualification, data quality, scheduling capacity, customer expectations, or another documented event.

Agree on the serviceable footprint, accepted-order definition, completed outcome, reporting cadence, complaint path, and reconciliation source. Expand only after reviewing the pilot's actual records and the capacity to serve more customers. Targets, staffing, timing, and commercial terms are agreed for the market rather than inferred from a national claim.